Keeping your Client Happy
CainTech Services LLC provides continuing support to our clients. An example of this is the Monroe Buzz which is a local publication online & physical that competes with the Monroe Evening News.
The Monroe Buzz publishes 4500 weekly editions which are distributed around Monroe, Michigan.
Nearly a year ago October 2013, The Monroe Buzz became a new client of CainTech Services
These Screenshots below are an example of before & after redesigns.
The Monroe Buzz 2011-2012 The Monroe Buzz (Before becoming a customer) This version is still accessible via www.themonroebuzz.wordpress.com
The Monroe Buzz 2014-Present
The point in this post is what CainTech Services sees as a failure in leadership, for past web designers from the 90’s to early 2000’s.
They went on from what gave them prominence into eating up the market for web design. Then as most trends go. A site design needs to be redone. Either because a website will grow in size, layout trends become dated or obsolete & problematic. CainTech Services seems to see a trend of web designers that come & go. As if they become burned out, over worked. Or the business became unprofitable, & he designer went into another business trade.
In any line of business you can be the only player & business in your town. But at some point 2 things occur. You either first, run out of clients & no work comes forth. Or you adapt to a role of providing infrastructure, support, & customer service. Or as some may say a Client Relationship.
With the fact that web design is becoming easier & easier as well as more common knowledge to the masses. The role of a web designer must change, not necessarily in designing. But as a navigator. A person that can stir the boat in unknown waters for others.
In which experience leadership & professionalism shine. Any of these tactics can be used in any business to be successful. The key words are affiliations, & relationships. If you can master these you can master anything else beyond it. The last factor. A client will love you or providing stability, like that of Boaz or Jachin without it no building, structure or foundation can begin or be cemented.
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